Contact

Contact

Contact CoolMate Silicone Doll Factory for quotations, samples and OEM/ODM projects. Reply within 24 hours with a detailed quote.

Home Contact
10+ Years Manufacturing Since 2015
8,000 m² Factory · 1,000+ Employees
50+ Export Countries
ISO 9001 / ISO 14001 · CE · RoHS · SGS
MOQ 1 pc Sample Order

Address

B105, Building B, Jiangzao Digital Industrial Park,Nanshan District, Shenzhen,Guangdong 518000, China.

Phone / WhatsApp

+0086 13537771991
Mon - Sat, 9:00 - 18:00 (GMT+8)

E-mail

sales@ai-coolmate.com
Reply within 24 hours with a detailed quote

Working Hours

Monday - Saturday
9:00 AM - 6:00 PM (GMT+8)

Send Us a Message

Tell us about your project - product models, quantity, customization and destination country. The more detail you provide, the faster and more accurate our quotation will be.

Headquarters

CoolMate Silicone Doll Factory

B105, Building B, Jiangzao Digital Industrial Park,Nanshan District, Shenzhen,Guangdong 518000, China.

Before You Write

For a faster quotation, please include:

- Product models or reference links
- Estimated order quantity
- Customization requirements
- Destination country and port

Nanshan District, Shenzhen, China
Factory visits welcome by appointment

Order & Trade Terms at a Glance

What our export team will confirm in writing before you commit

ItemStandard practice
Minimum order1 pc for a sample or trial order · bulk wholesale pricing from 10 pcs per model · mixed models supported
Quotation timeWithin 24 hours during working hours, including unit price, customization options, packing, lead time and shipping options
SampleStock sample dispatched in 3-7 working days · custom sample with new tooling 12-20 days
Production lead time15-30 days after sample approval and deposit, depending on model mix and quantity
Payment terms30% deposit with order, 70% balance before shipment by bank transfer
IncotermsEXW, FOB Shenzhen, CIF, DAP and DDP
PackingDiscreet neutral carton by default · private label packaging available
DocumentationCommercial invoice, packing list, certificates of origin and material compliance documents on request

Full conditions are listed under trade terms & order information, with certifications and test reports in the compliance centre.

Who to Contact for What

Every enquiry gets routed to a specialist, not a shared inbox

Quotations & Orders

Pricing, MOQ, sample orders, order status and shipping arrangements for new and existing buyers.

Custom & OEM Development

Face and body development, tooling questions, material selection and feasibility review for new projects.

Compliance & Documentation

Certificates, test reports, MSDS, labelling requirements and document checklists for your market.

After-Sales & Spare Parts

Warranty claims, replacement parts, wigs, eyes and electronic modules for products already delivered.

Prefer to talk? Message us on WhatsApp at +0086 13537771991 or email sales@ai-coolmate.com. For a factory visit or live video tour, mention your preferred date and we will confirm a slot - see factory tour & capability.

Frequently Asked Questions

Questions about quotations, samples and payment terms

How quickly will I receive a reply?
Our export team replies to every inquiry within 24 hours with a detailed quotation including customization options, Monday to Saturday, 9:00 to 18:00 GMT+8.
What information should I include in my inquiry?
Please include product models or reference links, estimated quantity, customization requirements and your destination country or port for an accurate quotation.
Can I order samples before bulk production?
Yes. Sample orders start from 1 piece, and we can arrange inspection photos or videos before shipping your order.
Which payment methods do you accept?
Our standard terms are T/T bank transfer - 30% deposit with the order and 70% balance before shipment. Adjusted terms can be discussed for established partners, and all conditions are confirmed in the proforma invoice before production.

Prefer to talk directly? WhatsApp +0086 13537771991 or email sales@ai-coolmate.com, Monday to Saturday 9:00-18:00 GMT+8. Browse products, OEM/ODM services, trade terms or contact our export team if you need more details first.

Ready to Source Premium Companion Dolls?

Get factory-direct pricing, sample arrangements and a full OEM/ODM proposal within 24 hours, including customization options.

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